mirror of https://github.com/Andre0512/hon
51 lines
1.7 KiB
Markdown
51 lines
1.7 KiB
Markdown
---
|
|
name: Bug report
|
|
about: Create a report to help us improve
|
|
title: ''
|
|
labels: bug
|
|
assignees: Andre0512
|
|
|
|
---
|
|
|
|
**Describe the bug**
|
|
A clear and concise description of what the bug is.
|
|
|
|
**To Reproduce**
|
|
Steps to reproduce the behavior:
|
|
1. Go to '...'
|
|
2. Click on '....'
|
|
3. Scroll down to '....'
|
|
4. See error
|
|
|
|
**Expected behavior**
|
|
A clear and concise description of what you expected to happen.
|
|
|
|
**Screenshots**
|
|
If applicable, add screenshots to help explain your problem.
|
|
|
|
**Environment (please complete the following information):**
|
|
- Home Assistant Version: [e.g. `2023.6.1`]
|
|
- hOn Integration Version [e.g. `0.8.1`, can be found in HACS or device log]
|
|
- pyhOn Version [e.g. `0.13.1`, can be found in device log]
|
|
|
|
**Additional context**
|
|
Add any other context about the problem here.
|
|
|
|
**Home Assistant Logs**
|
|
Check `System` -> `Logs` if you can find any logs related to this integration and post it here.
|
|
|
|
**Device Log**
|
|
Post your device info here (if available)
|
|
1. Enable the "Show Device Info" button
|
|
_This button can be found in the diagnostic section of your device or in the entity overview if "show disabled entities" is enabled._
|
|
2. Press the button to create a notification
|
|
3. Open home assistant notifications and copy the message (Crtl+A, Ctrl+C)
|
|
|
|
**Data Archive**
|
|
For further analysis, please add your appliance data archive here (if available)
|
|
Navigate to `Settings` -> `Device & Services` -> `Haier hOn` -> _your device_ and press the _Create Data Archive_ button.
|
|
Then open notifications to download the data zip archive.
|
|
To attach the file:
|
|
* GitHub Web: Use the "Attach files by dragging & dropping, selecting or pasting them." function
|
|
* GitHub Mobile: Upload the zip archive as image
|